Not Our Blueprint is the parent company of Elegant Ellie™. All orders for Elegant Ellie™ products are fulfilled and shipped by Not Our Blueprint.
Order Processing
Orders are processed within 3–5 business days (excluding weekends and holidays) after payment is received. Processing times may be extended during high-volume periods, promotions, or holidays.
Shipping Methods & Rates
Shipping rates are calculated at checkout based on the customer’s location and selected shipping method. At this time, Not Our Blueprint ships within the United States only. International shipping options will be announced in the future.
Estimated Delivery Time
Once shipped, orders typically arrive within 3–7 business days, depending on the carrier and destination. Delivery timeframes are estimates and are not guaranteed.
Shipping Confirmation & Tracking
Customers will receive a shipping confirmation email with tracking information once the order has shipped. Please allow up to 24 hours for tracking updates to become active.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information at checkout. Not Our Blueprint is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for reshipment.
Lost, Stolen, or Delayed Packages
Not Our Blueprint is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. For delays, customers should contact the carrier directly using the provided tracking information.
Damaged Packages
If an order arrives damaged, please contact Not Our Blueprint within 7 days of delivery and include photos of the damaged item and packaging so we may assist you.
Shipping Fees
All shipping fees are non-refundable.